Industrial Computing

Industry insight. Computing know-how.

Impulse engineers and specialists have the industry insight and computing technology know-how to design and build solutions that excel in sophisticated and demanding environments.

With Impulse, your ideal solution is assured – regardless of complexity in design or build.

Rigorous understanding, engineering expertise and an uncompromising approach to quality are what sets us apart when you need complete confidence in industrial solutions that are reliable, repeatable and robust.

Impulse expertise extends from hardware selection to design, build and configuration for industrial computing, control and communications.

We design, build and support industrial computing solutions

Any industrial computing solution is only as good as the sum of its parts and the expertise applied to its creation. That’s why Impulse engineers and specialists are passionate about producing solutions that respond perfectly to the highly specific demands of industries and environments.

From assessment to post-installation support, OEM, SIs and operators depend on Impulse.

View Integrated Industrial Computer Systems

Scope

Assessment

Design

Build

Support

The customer challenge

An Automated Test Equipment (ATE) and Quality Assurance (QA) solutions provider wishes to upgrade their 19" rack equipment to the latest computer technology, as well as offering a range of additional 19" rack-mount products to compliment their offering. Maintaining their brand identity is a key requirement, while also reducing lead time and harmonising the pricing across their organisation.

360 Assessment from Impulse

Through our 360 Assessment, Impulse Design Engineers, highly experienced in the technical implications of building integrated rack solutions, recognise the need for a flexible and scalable computer solution to fit the customer's requirements. The assessment also identifies global safety, environmental and mechanical compliance as being of particular importance, meaning a specialised solution was required for the application.

Design services from Impulse

Impulse Design Engineers use the findings from the 360 Assessment to develop a small range of 19" rack-mount computers, branded in the customer's company colour, and labelled with their logo. The systems allow a range of DAQ cards to be installed, and moreover, a range of pre-configured software and operating system images are created for each different application.

Impulse Design Engineers also create a complete technical pack to aid the product development cycle and testing process, saving valuable engineering resource for the customer.

Build services from Impulse

Impulse Build Engineers assemble and prime the solution before despatch, installing the operating system, customer software and making necessary BIOS setting changes in the process. The various I/Os are then tested with a test rig issued by the customer, ensuring the test computer is ready for final configuration on site, straight out of the box.

With each system a separate accessories package is bundled to include a rack-mount keyboard drawer and a 19" rack-mount industrial monitor.

Support services from Impulse

To accommodate the demanding project timescales, Impulse Device Specialists support the project with call-off stock, stored in our 50,000 sq ft dedicated integration and warehousing facility, enabling next-day delivery for spares and ad-hoc requirements in the future. Impulse also support the project with an extended 5-year warranty for all key components in the system.

Services for industrial computing

360 Assessment

Our rigorous 360 Assessment provides the basis for solutions which take full account of environmental factors, commercial imperatives and both legacy and proposed technologies.

Industrial environments are unforgiving to solutions that aren’t completely fit for purpose. That’s why we take a 360 degree approach to the question of what’s needed before providing answers. We believe in close collaboration with our customers but we’re also able to take a lead role in this crucial stage for any computing, control or communications project.

Book your 360 Assessment Read more...

Design services

Build services

Support services

Analysis

Technology analysis and selection

We recommend a suitable hardware and core platform for your project based on our 360 Assessment with you

Prototyping services

I/O & connectivity customisation

Custom I/O ports can be added to all our embedded systems to enhance flexibility and scalability for your application

Peripheral card integration

We can integrate and test additional peripheral cards with your core computing platform ensuring compatibility with driver installation and system imaging

Customise cable harness

Custom or market specific connectors and specifications can be created and supplied in-house with all embedded and industrial computing solutions

BOM compatibility testing

Compatibility testing is provided free of charge as a standard practice for all components within your BOM (Bill of Materials)

BIOS modification

We can personalise splash screens, additional features and persistent settings on your core computing platform for continuity and reliability

Operating system development

We can create, install and deploy operating systems (Linux/Windows) with the option of Windows OS customisation to add features not available on desktop variants

Customer software testing & integration

We offer preloading of your software to ensure compatibility and inclusion in the imaging setup process

SaaS integration and configuration

Installation of remote device management software is available on all our compatible hardware platforms

SIM installation, configuration & management

We can supply end-to-end management and support of machine to machine (M2M) or standard SIM cards for global cellular solutions

Image & firmware capture

We can prepare and finalise prototype hardware platforms ready for mass production repeatable solutions

I/O labelling & custom livery

Customise chassis colour, I/O labelling and logo (retaining manufacturer serial and name plate) SEE Custom branding ABOVE

Build services

Production & assembly

Our programmised system build routines are undertaken in our antistatic controlled engineering facility based in the heart of the UK

Imaging & firmware installation

We offer secure and controlled imaging services in-house providing you with your own captured golden image for repeatable and dependable system deployment

Packaging branding

We offer custom OEM product packaging alongside our white label direct delivery service

Soak & functional testing

Our advanced test services are designed to meet your specific needs including extended soak, full load, burn in and software testing

Build specification documentation

We supply as standard, detailed photographic and documentary evidence of our build process for all computer system solutions

Logistics services

Customer stock holding

We can become an extension of your own stock-holding with fast call-off or pre-agreed inventory for improved cashflow and JIT manufacturing (based on a project SLA)

Scheduled orders and call-offs

For OEMs requiring next day/Just-In-Time (JIT) delivery of custom systems with inventory/build management and pre-agreed delivery scheduling

Custom kitting

We offer custom kitting for your complex projects and installations requiring specialist and robust packing and labelling services

Advanced delivery

For more demanding logistics needs we can offer you our advanced delivery services including FORS, same-day and pallet despatch

Inventory management

For on-going engagements, we can scan and track all your BOM components with data which includes contents of each system, warranty status and delivery addresses

After-sales services

Global & extended warranty

We can offer global extended warranties of up to 5 years on all of our product range giving your peace of mind for the duration of your project lifetime

In-country RMA service

Our in-country RMA service is available in over 26 countries and allows for localised returns and repairs, reducing your overall cost of ownership

After warranty repair service

Our after warranty capability offers you peace of mind beyond standard product warranties essential for long lifetime industrial system supply

Lifetime technical support

We offer complete 3rd line UK technical support, free of charge for the lifetime of your product

Lifecycle management

We offer proactive management of end-of-life (EOL) and product change notifications (PCN) across all components within your system