Logistics services
We can become an extension of your own stock-holding with fast call-off or pre-agreed inventory for improved cashflow and JIT manufacturing (based on a project SLA)
For OEMs requiring next day/Just-In-Time (JIT) delivery of custom systems with inventory/build management and pre-agreed delivery scheduling
We offer custom kitting for your complex projects and installations requiring specialist and robust packing and labelling services
For more demanding logistics needs we can offer you our advanced delivery services including FORS, same-day and pallet despatch
For on-going engagements, we can scan and track all your BOM components with data which includes contents of each system, warranty status and delivery addresses
After-sales services
We can offer global extended warranties of up to 5 years on all of our product range giving your peace of mind for the duration of your project lifetime
Our in-country RMA service is available in over 26 countries and allows for localised returns and repairs, reducing your overall cost of ownership
Our after warranty capability offers you peace of mind beyond standard product warranties essential for long lifetime industrial system supply
We offer complete 3rd line UK technical support, free of charge for the lifetime of your product
We offer proactive management of end-of-life (EOL) and product change notifications (PCN) across all components within your system
In-house, comprehensive network training to MOXA Certified status is available on all of our networking product range, for more details click here